FREQUENTLY ASKED QUESTIONS

HOW DO I CHECK THE BALANCE ON MY PIMENTO GRILL GIFT CARD?

a) scan the QR code at the back of gift card & follow the link

b) ask a Pimento Grill host/hostess to check the balance in store

c) email your 17 digit gift card number on the back of your card to info@pimentogrill.biz (please allow 24 hrs to 48 hrs for a response)

IS THERE A $ LIMIT ON PIMENTO GRILL GIFT CARDS?

a) Pimento Grill gift cards can be purchased in the following increments, $10, $25, $50, $100 & upward
 

WHEN DOES A PIMENTO GRILL GIFT CARD EXPIRE?

a) There is no expiration date for your Pimento Grill Gift Card
 

CAN I LET SOMEONE ELSE USE MY PIMENTO GRILL GIFT CARD?

a) Yes, however Pimento Grill is not responsible for lost, stolen or lost gift cards

 

WHAT METHOD OF PAYMENT CAN I USE TO PURCHASE A PIMENTO GRILL GIFT CARD?

a) Cash, MasterCard, Visa, Discover, American Express, and credit/debit cards registered to a United States address

 

CAN I RELOAD MY PIMENTO GRILL GIFT CARD AFTER I HAVE SPENT THE FULL VALUE?

a) Yes

 

WHAT IS PIMENTO GRILL GIFT CARD RETURN POLICY?

a) all Pimento Grill gift card sales are final.  Pimento Grill gift cards are not returnable and cannot be redeemed or exchanged for cash

 

CAN I USE MY PIMENTO GRILL GIFT CARD FOR ONLINE ORDERS?
a)  Yes - for non prepaid in store pick-up orders only


 

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